Shop Safety Guidelines to prevent Covid-19

In line with the government SOP for retail operations, in store experience may differ from what we used to be. Following is the new normal in-store experience at USJ CYCLES starting from 6th Jan 2021.

All walk-in customers strictly follow the in-store operations SOP to meet the standard given by ministry of health Malaysia. You understanding is much appreciated.

Safety Checks (it’s must)

1. Wear your face mask

You are strictly required to wear a face mask before enter to store. Wearing a mask not just protect others, it also protect yourself from virus spread.

2. Temperature Check

All the walk-in customers required undergo temperature checking. You are not allow to enter if you are at risk temperature 37.8 Celsius.

3. Sanitize your hands

Keeping hands hygiene is one of the most important measures to avoid spread of virus while in the store as involve touch & feel of products.

4. Quick Registration

Scan a QR Code to fill-in visitor form (must correct information). For your health and safety, and to be able to contact you if needed.

New Normal in-store operations

  • MAX. 5 customers in at a time
  • Practice social distancing 2 meter (6 ft)
  • Cashless Payment is preferred (visa / master / debit / bank transfer)
  • No fitting & sizing available for direct contact product (gloves/jerseys/shorts,etc)

Bike Service & Repairs (appointment only)

  • Appointment basis only (via Whatsapp 0162296388)
  • Bike service & repair drop off only
  • Strictly NO walk-ins for bike service & repair
  • NO Waiting in shop is required
  • You will be contacted once your bike is ready for collection

NOTE : Safety measures need to be followed even appointment has made

Please be informed that:

  • All the operations staffs will undergo a body temperature check twice day.
  • Fitting rooms are closed until further notice.
  • Cashiers, Furniture and Card Scanners are Regularly Cleaned and Disinfected.
  • Store facilities are available to you – They are Cleaned and Disinfected Twice A Day.
  • We Clean and Disinfect our Premises on a Daily Basis.

Shop Online – 100% Safe & Confident

We are encouraging customer do online shopping in advanced and in-store collection. We try our best effort to improve online store experience. If you need any further assistant on choosing a bicycle / accessories/ sizing, you can contact our operations help line +6016 2296388.

Shop online for FREE* & Fast Delivery to your house