Shipping & Delivery

a. FREE Shipping to Nationwide

  • Anywhere in Malaysia incl. Sabah & Sarawak (Brunei)
  • Accessories, parts & components – with RM199 min. purchase
  • Bicycles – with RM999 min. purchase

b. Standard Shipping Rates

  • Accessories, parts & components – based on item weight (kg)
  • Bicycles
    • Pen. Malaysia – RM50 / unit (incl. GST)
    • Sabah & Sarawak – RM90 / unit (incl. GST)
    • Brunei – Self-collection at Miri (Sarawak) courier office

Scenario 1 – Bicycle + Accessories (Shipping to Pen. Malaysia)
Order value : RM899
Shipping cost: RM50 (incl. GST)

Scenario 2 – Bicycle + Accessories (Shipping to Sabah & Sarawak)
Order value : RM699
Shipping cost: RM90 (incl. GST)

c. Delivery Duration

  • Accessories, parts & components
    • Pen. Malaysia – 1-2 working days
    • Sabah & Sarawak (Brunei) – 2-3 working days
  • Bicycles
    • Pen. Malaysia – 2-3 working days
    • Sabah & Sarawak (Brunei) – 3-7 working days

Note: Your delivery may take slightly longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive in perfect condition, and so will take the time for inspection before delivery
  • The item(s) you have ordered is out of stock / frame size / colour
  • The availability of your order items may have changed from when you purchased – if this is the case we’ll email you to help you find an alternative
  • If it is a public holiday period (i.e. Hari Raya)

d. Assembly

  • Bikes are shipped in a box and approx. 95% assembled
  • The final assembly includes the simple installation of the handlebars, front wheel, pedals and saddle, brakes and gears adjustment
  • Damage caused by incorrect assembly (such as installing the pedals the wrong way around) is not covered by our warranty