Shipping & Delivery Service

a. FREE Shipping to Nationwide

b. Standard Shipping Rates

Accessories, parts & components – based on item weight (kg)
Bicycles
- Pen. Malaysia – RM50 / unit (incl. GST)
- Sabah & Sarawak – RM99 / unit (incl. GST)
- Brunei – Self-collection at Miri (Sarawak) courier office

Scenario 1 – Bicycle + Accessories (Shipping to Pen. Malaysia)
Order value : RM899
Shipping cost: RM50 (incl. GST)

Scenario 2 – Bicycle + Accessories (Shipping to Sabah & Sarawak)
Order value : RM699
Shipping cost: RM99 (incl. GST)

c. Delivery Duration

Accessories, parts & components
- Pen. Malaysia – 1-2 working days
- Sabah & Sarawak (Brunei) – 2-3 working days
Bicycles
- Pen. Malaysia – 2-3 working days
- Sabah & Sarawak (Brunei) – 3-7 working days

Note: Your delivery may take slightly longer in the following instances:

Bikes take a little bit longer as we want to ensure they arrive in perfect condition, and so will take the time for inspection before delivery
The item(s) you have ordered is out of stock / frame size / colour
The availability of your order items may have changed from when you purchased – if this is the case we’ll email you to help you find an alternative
If it is a public holiday period (i.e. Hari Raya)

d. Assembly

Bikes are shipped in a box and approx. 95% assembled
The final assembly includes the simple installation of the handlebars, front wheel, pedals and saddle, brakes and gears adjustment
Damage caused by incorrect assembly (such as installing the pedals the wrong way around) is not covered by our warranty