Shipping & Delivery Service
a. FREE Shipping to Nationwide
- Anywhere in Malaysia incl. Sabah & Sarawak (Brunei)
- Accessories, parts & components – with RM399 min. purchase
- Bicycles – with RM1,999 min. purchase
b. Standard Shipping Rates
- Accessories, parts & components – based on item weight (kg)
- Bicycles
- Pen. Malaysia – RM50 / unit
Sabah & Sarawak – RM150 /Brunei – Self-collection at Miri (Sarawak) courier office
Scenario 1 – Bicycle + Accessories (Shipping to Pen. Malaysia)
Order value : RM899
Shipping cost: RM50
Scenario 2 – Bicycle + Accessories (Shipping to Sabah & Sarawak)
Order value : RM699
Shipping cost: RM150
* NOTE: Due to Covid-19 pandemic, Shipping of bicycle to East Malaysia is temporary not available due to limited of flight & uncertain of delivery service.
c. Delivery Duration
- Accessories, parts & components
- Pen. Malaysia – 1-3 working days
- Sabah & Sarawak (Brunei) – 3-5 working days
- Bicycles
- Pen. Malaysia – 2-3 working days
- Sabah & Sarawak (Brunei) – 5-7 working days
Note: Your delivery may take slightly longer in the following instances:
- Bikes take a little bit longer as we want to ensure they arrive in perfect condition, and so will take the time for inspection before delivery
- The item(s) you have ordered is out of stock / frame size / colour
- The availability of your order items may have changed from when you purchased – if this is the case we’ll email you to help you find an alternative
- If it is a public holidays period (i.e. Hari Raya / Merdeka Day / Etc)
NOTE: Covid-19 CMCO period, delivery may take longer than usual.
d. Assembly
- Bikes are shipped in a box and approx. 95% assembled
- The final assembly includes the simple installation of the handlebars, front wheel, pedals and saddle, brakes and gears adjustment
- Damage caused by incorrect assembly (such as installing the pedals the wrong way around) is not covered by our warranty