Shipping & Delivery Service

a. FREE Shipping Peninsular only

  • Accessories, Parts & Components – with RM599 min. purchase
  • Bicycles – with RM2,999 min. purchase

Delivery methods limit to Citylink / Pos Laju / JT / Gdex only

NOTE Due to pandemic, shipment of bicycle to Sabah & Sarawak currently NOT available due to uncertain of shipping rate & limited of service.

b. Standard Shipping Rates

  • Accessories, parts & components – based on item weight (kg) or Volumetric Measurement which ever higher
  • Bicycles
    • Pen. Malaysia – RM50 / unit 
    • Sabah & Sarawak – RM350 / bike
    • Brunei – Self-collection at Miri (Sarawak) courier office

Scenario 1 – Bicycle + Accessories (Shipping to Pen. Malaysia)
Order value : RM899
Shipping cost: RM50

Scenario 2 – Bicycle + Accessories (Shipping to Sabah & Sarawak)
Order value : RM699
Shipping cost: RM350

* NOTE Due to Covid-19 pandemic, Shipping of bicycle to East Malaysia is temporary not available due to limited of flight & uncertain of delivery service.

c. Delivery Duration

  • Accessories, parts & components
    • Pen. Malaysia – 1-3 working days
    • Sabah & Sarawak (Brunei) – 3-5 working days
  • Bicycles
    • Pen. Malaysia – 2-3 working days
    • Sabah & Sarawak (Brunei) – 5-7 working days

Note: Your delivery may take slightly longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive in perfect condition, and so will take the time for inspection before delivery
  • The item(s) you have ordered is out of stock / frame size / colour
  • The availability of your order items may have changed from when you purchased – if this is the case we’ll email you to help you find an alternative
  • If it is a public holidays period (i.e. Hari Raya / Merdeka Day / Etc)

NOTE Covid-19 CMCO period, delivery may take longer than usual.

d. Assembly

  • Bikes are shipped in a box and approx. 95% assembled
  • The final assembly includes the simple installation of the handlebars, front wheel, pedals and saddle, brakes and gears adjustment
  • Damage caused by incorrect assembly (such as installing the pedals the wrong way around) is not covered by our warranty