Shipping & Delivery Service

A.1 FREE SHIPPING (Peninsular Malaysia only)

  • Accessories, Parts & Components RM999 min. purchase
  • Bicycles RM3,999 min. purchase

Delivery methods limit to Citylink / Pos Laju / JT / Gdex only

A.2 FREE SHIPPING (East Malaysia only)

  • Accessories, Parts & Components RM1999 min. purchase
  • Bicycles RM15,999 min. purchase

Delivery methods limit to Citylink / Pos Laju / JT / Gdex only / *Local Forwarder


NOTE: Due to Covid-19 pandemic, shipment of bicycle to will take longer than usual. FREE SHIPPING excludes oversize goods

B. STANDARD SHIPPING RATE

  • Accessories, parts & components – based on item weight (kg) or Volumetric Measurement which ever higher
  • Bicycles
    Pen. Malaysia – RM50 / unit 
    Sabah & Sarawak – RM450 / bike
    Brunei – Self-collection at Miri (Sarawak) courier office

Scenario 1:
Bicycle + Accessories (Shipping to Pen. Malaysia) Order value : RM899 Shipping cost: RM50

Scenario 2:
Bicycle + Accessories (Shipping to Sabah & Sarawak) Order value : RM699 Shipping cost: RM450

C. DELIVERY DURATION

  • Pen. Malaysia : 2 – 3 working days
  • Sabah & Sarawak :  9 – 12 working days

Note: Your delivery may take slightly longer in the following instances:

  • Bikes take a little bit longer as we want to ensure they arrive in perfect condition, and so will take the time for inspection before delivery
  • The item(s) you have ordered is out of stock / frame size / colour
  • The availability of your order items may have changed from when you purchased – if this is the case we’ll email you to propose alternative option.
  • If it is a public holidays period (i.e. Hari Raya / Merdeka Day / Etc)

NOTE :  Covid-19 pandemic, delivery may take longer than usual.

D. ASSEMBLY

  • Bikes are shipped in a box and approx. 95% assembled
  • The final assembly includes the simple installation of the handlebars, front wheel, pedals and saddle, brakes and gears adjustment
  • Damage caused by incorrect assembly (such as installing the pedals the wrong way around) is not covered by warranty