Frequently Asked Questions
Visit or contact us for any inquiry, service, maintenance or upgrades:
- USJ BICYCLES SDN BHD (reg. 1119266-V)
- Address : 57-1, Jalan USJ 9/5S, UEP Subang Jaya, 47620 Subang Jaya, Selangor, Malaysia
- Mobile : +6016 2296 388
- Email : firstname.lastname@example.org
Please read our FAQ before sending us an email
Yes. It is 100% safe & secure. Payment through a secure website.
For case of missing items/parts, please report to us immediately via message / email with images.
You can drop us an email email@example.com for pre-order item.
We ship to Peninsular Malaysia & Sabah & Sarawak.
All the delivery & handling charges is calculate automatically according to location & weight of item.
Yes. You pick the item from our store incase you need it urgently.
We accept money bank transfer (ATM / Online), Visa & Master Card.
We will update the order status time to time include shipping details.
You can amend order but cancellation of order is not allowed.
Item (e.g. accessories / bicycle) will arrive within 3 working days, latest 7 working days.
Tracking number will be given. You can track the parcel via specified courier service company we used.
You can return item back to our store. For more info of return policy, click here.
We prefer local currency RM (Ringgit Malayia).
Pos Laju / Taqbin Yamato / SkyNET / Citylink / DHL. We are try our best to dispatch the item as soon as possible.