a. How long does it take to deliver?
Please allow 1-2 days for processing. Once ready you should expect to receive your order within 2-4 working days (Depends on your location)
- Peninsula Malaysia (including East Coast)
- East Malaysia: Sabah & Sarawak
- Worldwide (except Dahon)
NOTE: Specialized brand is not applicable to purchase onlinec. How our bicycles are packaged & assembled?
For ease of transport from our shop, your bicycle will arrive approximately 95% assembled. All you have to do is unpack and simple installation.
d. How our accessories are packaged?
Accessories will be securely wrapped or packed in recyclable carton box.
e. Are all items guaranteed in stock?
We try to update the website as often as possible to reflect out of stock conditions. However, we will notify you if an ordered item is not available.
f. Who are our delivery partners?
Orders are shipped via Pos Laju, Skynet, City-Link Express or GDex Courier. Our partners are just as dedicated as we are in delivering your bicycles and accessories to you as soon as possible.
g. What are the shipping charges?
The shipping charge depends on the total amount of the bicycles ordered as well as your location.
h. Can I track my order?
Yes, we will email the tracking number to you when your order delivers.
i. Can my orders be delivered to an office address?
Absolutely! Your orders can be delivered to an office address.
j. How do I make a payment?
We accept direct bank transfer below:
- Bank: Maybank
- Beneficiary Name: USJ BICYCLES SDN BHD
- Account No: 5123 6151 0738
Inform us your order and show us the bank transfer details. We’ll reply you with confirmation within 12 hour.
- Email: email@example.com
- WhatsApp: 016 2296388